FAQ

faq

What is a recone or rebuild of a subwoofer?
Recone is a common term used when referring to the complete rebuild of a speaker or subwoofer. Sometimes it is necessary to start fresh, and get rid of all the worn out parts
of a speaker or subwoofer.

Can you rebuild my particular speaker/sub woofer?
Here at FixMySpeaker.com, we focus on the repairing and rebuilding high excursion car and home audio subwoofers. Our services are geared towards mid and upper level subwoofers. We generally do not have parts or offer repair/rebuild services for entry-level speakers.

If your subwoofer is built using a 1-2″ diameter voice coil and a stamped steel frame, chances are that we will not have parts to repair it. The smallest voice coil size that we work with is 2.25″ inner diameter in most applications. You can still check with us if you would like, but there are very few exceptions to this rule.

If your subwoofer costs less than $100-125 brand-new, chances are that we will not offer repair services for it. In most situations with low valued/entry level subwoofers, unfortunately it is more cost-effective to replace them.

Is it really worth it to fix my blown or broken subwoofer?
Absolutely! High-performance subwoofers aren’t cheap! Current market conditions are causing the manufacturing cost of high performance subwoofers to soar through the roof. You may find yourself saving hundreds of dollars by having your broken speaker repaired as opposed to throwing it away, and buying a new one.

Can you upgrade the performance of my subwoofer?
YES! In most situations, we are able to install replacement parts that are superior to the originals. We can also configure the parts that are using your subwoofer to match it with your goals, amplifier power, and enclosure so that it is built specifically for your application. After you request our service, we will give you different options that are available for your particular subwoofer that will improve its performance in your installation.

What are your repair prices?
Prices vary from speaker to speaker. Prices start from just $25 for miscellaneous repair services, and $90 for reconing services.

In many cases, we can send you a custom-made, preassembled drop-in recone kit for your subwoofer along with the glue and shims needed to install the kit.

If you’d rather have your subwoofer professionally built at our shop, we would be happy to do the work for you. We charge a flat fee of $25 to install a full rebuild parts kit here at our shop. Small repair prices vary from $10-40. You must pay the shipping charges to get your subwoofer to and from our shop . We do not provide free shipping for subwoofers or custom recone kits.

We can offer a precise price quote once we receive more information about your speaker, and the specifics of the repairs that are needed. Please fill out a service request form for a quote on custom rebuilds services or recone kits.

Will you ship repair parts or rebuild kits?
Yes! We offer drop-in recone kits for many subwoofers. In some cases, the subwoofer might have to be shipped to us for some certain repairs. Many subwoofers need to be specially built, so some model must be shipped to us for repair.

What forms of payment do you accept?
We accept PayPal, Debit, Credit, and Money Orders.

How long do repairs take?
During peak times (Mar-Oct)- As long as no special parts are needed, repairs usually do not take longer
than 14 business days, but sometimes take up to 21 business days.
During non-peak times (Nov-Feb)As long as no special parts are needed, repairs usually do not take longer than 10 business days, but sometimes take up to 16 business days.

How long does shipping take?
For most parts orders, processing time is 1-3 business days, plus shipping time.
Shipping time depends on your location and the shipping service used.
When shipping subwoofers back from repair, we ship FedEx Ground service unless otherwise instructed.

What if I want to cancel my order or return my parts?
Canceling an order after the payment is received will incur a 10% processing fee.

If a custom product has been built but has not yet been shipped, the fee is 20%.

If the order has been shipped, the customer must return the product at their expense, the fee is 20% and the original shipping costs ARE NOT refunded.

Do you offer a warranty on your services?
Absolutely! Speakers repaired or rebuilt by FixMySpeaker.com® are covered by a 1 year warranty. Our warranty covers all workmanship and materials on any defective parts or service. The warranty does not cover burnt voice coils or customer abuse.

What is your phone number?
We only use text forms of communication. You can communicate with us via email, social media, or our contact forms on our site. We apologize but we do not offer telephone support.

How do I get my speaker repaired?
To obtain a service quote please fill out the Service Request Form and submit your request. We will contact you with a quote and more details.

What part of the speaker are you talking about?!

cutaway

What measurements might you need to help rebuild my subwoofer?!

Measurement List.bmp